To: Sunil Pai <sp8410@xmail.co.uk>
From: Fabrizio Donetti <customerservice@palazzadesign.co.uk>
Date: Friday, 1 July
Subject: Order #491001
Dear Mr. Pai:
Thank you for your recent order. [131] ______ the tan linen suit you ordered is unfortunately not available in your size at this time, we do have the same style in stock in light gray. [132] _____
If you order now, we can offer you a 15% discount on the suit, as well as free shipping on your [133] _______order, so you could have the items by next week. If you are interested, please e-mail our customer service department and reference the order number above.
We apologize for any inconvenience this may cause you. We [134] _______ forward to serving you and providing you with fashionable apparel in the future.
Sincerely,
Fabrizio Donetti
Customer Service Representative