Select the best answer to complete the text.
February 10
Wayne Alvarez, District Manager
Belton Appliances
26 Oak Road
Belton, SC 27015
Wayne Alvarez, District Manager
Belton Appliances
26 Oak Road
Belton, SC 27015
Dear Mr. Alvarez,
I purchased a flat-screen television from Belton Appliances that [135.] ——— a defect a month after its warranty expired. The volume became so quiet that it was difficult to hear anything.
When I telephoned your service department to tell them I was having trouble with the [136.] ———, the associate, Jill, informed me that several other people had also complained about this problem. [137.] ———. In fact, the technician arrived a little earlier than the appointed time. He fixed the problem in less than one hour and did not charge me for the repair. I am writing to let you know that I have told all my friends about the [138.] ——— service I received from your company.
Sincerely,
Vanessa Kwan