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To: jliu@lle.com
From: customersupport@gerdenbank.com Subject: Service Fee
Date: 27 May, 10:34 A.M.
Dear Ms. Liu,
–143–an error in our internal computer processing system, a service fee was incorrectly deducted from your savings account on 23 May. This error has been fixed, and a refund was posted to your account on 25 May. You –144– this deposit on your next statement under the description “Fee adjustment.”
We apologize if this has resulted in any –145–. Please contact us if you have any concerns regarding this issue.–146–
Sincerely,
Jennifer Ayers
Customer Support
Gerden Bank